Our Team at EMC HIRE
As Director & General Manager of EMC Hire it gives me great pleasure to introduce both visually and informally our key members of staff to you. You may of course feel you know them already if you’re a regular customer.
Anthea Barker
On dialling our number the first person most likely to greet you is Anthea Barker whose overall knowledge & experience will ensure that you are transferred to the right person if available. Anthea fulfils a dual role as both Office Manager and with her twenty plus years of seniority with EMCH is also our Company Secretary. She will handle all billing matters at accounts level and can also stand in for Janet with any hire items you require if we are suddenly overloaded.
Janet Boutell
If you need to hire any equipment from either an ad-hoc selection to a complete system then you can refer to our hire catalogue, CD or website where a quotation can be requested. If you are having difficulties then contact Janet Bouttell our Hire Manager. She acts as customer liaison within the Hire Department. Janet has a wealth of knowledge on most items and can give advice on a certain amount of item compatibility. She deals with everything from quotations through to the final despatch list. She will also arrange the allocation and shipment of all items by the most suitable method of transportation to the customer’s premises and collection when the hire terminates. With over sixteen years experience within the company she makes sure that the equipment hire “chain” runs smoothly.
Philip Pritchard
Should the enquirer need more serious technical advice as to which items to use then they will probably be transferred to Philip Pritchard our Service Manager who oversees all repairs & calibration. He is also responsible for the cycle of calibrations which each item undergoes. If Phil is not available, John our MD will step in.
Phil joined us over fifteen years ago having previously worked on EMC within the MOD. He is responsible for checking all returned equipment before labelling it up ready for use again. Phil has gained extensive knowledge on the conducted immunity & high voltage test scenarios and on occasions will take equipment himself to the hirer’s premises with the purpose of setting up the entire test under software control & assisting until the hirer is competent to carry on.
Men in the saddle
Take any day in the working week and it’s quite likely that both of our delivery vehicles are on the M25 trying to deliver the despatches with our customers before mid- day & then continue on to collect finished hires. Let’s not forget the “Men in the saddle”. Yes, I’m talking about our drivers with a van full of expensive equipment crawling along the M25 with you hoping to get your hands on the equipment before lunch time. So spare your frustration if we are running a little late. All our vans are foam rubber lined to ensure that no damage is incurred on route to you. They have the responsibility of choosing the best route possible after consulting AA Road Watch.
They have the responsibility of choosing the best route possible after consulting AA Road Watch.
Mark Newman
Seeing through the transition from a confirmed order to the packaged item and its audit trail to your premises is Mark Newman. Mark has seen some seven years with the company in total having first been a technician in the service department. He then departed from us for several years to undertake vehicle servicing and has since rejoined us. His latest appointment as Receipt & Despatch manager needs all that accumulated knowledge on the company’s products to see that everything you’ve ordered goes out and comes back. Mark will take directions from Janet and will also “ get in the saddle” if there is an emergency delivery to make.
John Wombwell
Now I guess that’s us more or less save mentioning a few kind words about the “Old Man” who owns and runs the show, John Wombwell. John first started the company in 1972 under the name Electro-Metrics Service Ltd. based in Hitchin, Herts. In those days he maintained all the E.M. equipment throughout Europe, Russia and China. However, the old company has undergone a few name changes since then and now concentrates on the core business of specialist Rental and RF shielding. He has written this catalogue hopefully providing sufficient technical information enabling the customer to make an informed choice. (although we’re still here to help). He believes in the importance of creating and appreciating a fine team involved in the running of the business and keeping our customers as satisfied as possible. John is still active enough to carry out the RF chamber testing and has considerable experience in measuring shielding performance.