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As Director
& General Manager of EMC Hire it gives me great pleasure to introduce
both visually and informally our key members of staff to you. You may of
course feel you know them already if youre a regular customer. On
dialling our number the first person most likely to greet you is Anthea
Barker whose overall knowledge & experience will ensure that you
are transferred to the right person if available. Anthea fulfils a dual
role as both Office Manager and with her twenty years of seniority
with EMCH is also our Company Secretary. She will handle all billing
matters at accounts level and can also stand in for Janet with any hire
items you require if we are suddenly overloaded.

If you need to hire any
equipment from either an ad-hoc selection to a complete system then, in
the first instance, you can refer to our hire catalogue or website. When
you think you are sure of the items you require, then contact our Hire
Manager Janet Easterbrook. She acts as customer liaison within
the Hire Department. Janet has a wealth of knowledge on most items and can
give advise on a certain amount on electrical compatibility. She deals with
everything from quotations through to the final despatch list. She will
also arrange the allocation and shipment of all items by the most suitable
method of transportation to the customers premises. And collection
when the hire terminates. With over twelve years experience within the company
she makes sure that the equipment hire chain runs smoothly.

Should the enquirer need more serious technical advice as to which items
to use then they will probably be transferred to Philip Pritchard
our Service Manager who oversees all repairs & calibration. If
Phil is not available, John our MD will step in. He is also responsible
for the cycle of calibrations which each item undergoes.
Phil joined us nearly eleven years ago having previously worked on EMC within
the MOD. He is responsible for checking all returned equipment before labelling
it up ready for use again. Phil has gained extensive knowledge on the conducted
immunity & high voltage test scenarios and on occasions will take equipment
himself to the hirers premises with the purpose of setting up the
entire test under software control & assisting until the hirer is competent
to carry on.

Take any day
in the working week and its quite likely that both of our delivery vehicles
are setting off either up the M1 or around the M25 to try & get all
the equipment with our customers before midday & then continue on to
collect finished hires.
Lets not forget the boys in the saddle. Yes, Im
talking about our Drivers Dave Williams (below) and Ron
McEwan (Lower) with a van full of expensive equipment crawling along
in a three mile jam stressed out with an appointment schedule to meet because
youre hoping to start a test before lunch time. So spare your frustration
if we are running a little late
They have the responsibility
of choosing the best route possible having contacted AA Road Watch
before setting off. To help further, all our vans have Traffic TP
on the radio. Ron has been in the electronics industry delivering locally
for many a decade and is very familiar with identifying & handling electronic
hardware with respect to the hire despatch forms. Our drivers know the terrain
locally & are invariably experimenting on return journeys with finding
quieter cross country routes to avoid the jams. Part of our driving routine
is to park at critical route junctions and check in to find out if there
have been any last minute alterations to the schedule. Dave is our most
experienced driver to come on board. He is ex Metropolitan police (traffic
division) and brings with him a wealth of experience in helping to deal
with our transportation problems. He has rapidly familiarised himself with
the complete inventory of items and accessories and along with Ron forms
a vital link under Janets direction in getting the equipment despatched
to or collected from you.

